Special Offer

Company Success Health Check

Every organisation faces unique challenges. Nevertheless research (from Harvard Business School) shows that the most successful get five things right:

  1.     1. Leadership And Direction

Successful organisations have a clear idea of what they are trying to be, do and achieve in the future. This is understood by all members and it is so meaningful that it actively influences the behaviour and choices that people make at all times when they are at work. Significantly, there needs to be more than just a vision – there is also a need for leadership (at every level) and direction so that there is movement towards achieving the goals.

Current Rating: ____/10

  1.     2. Performance Management

Is the organisation able and willing to value qualities (for example motivation, trust, positive attitude, communication, risk taking or risk aversion, and willingness to take a lead)? If so, has it worked out how to measure and reward such qualities as well as the quantifiable factors such as cost, speed, frequency and profit? Does it have interesting, challenging goals or are they either uninspiring or impossible? To achieve high levels of performance successful organisations manage these challenges at every level.

Current Rating: ___/10

  1.     3. Customers

Clearly, an organisation needs to have a clear, effective, brilliant customer focus if it is to be successful. How are we to become the provider of choice, the employer of choice (yes, staff are customers too), the investment of choice?

Current Rating: ___/10

  1.     4. Teamwork

Many organisations struggle because they are fractured into competing groups and have too many individuals who don’t care about what others face ‘as long as I’m okay’. A collaborative team-working environment is vital for the success of everyone in the agency and of the organisation itself. As well as a shared sense of purpose, teams need excellent communication & feedback, regular reviews, high levels of support & trust, clear procedures & ground rules, continuing personal growth & development of all members, excellent inter group relations, team based rewards (not just financial), and appropriate, centred leadership.

Current Rating: ___/10

  1.     5. Attitudes, Motivation

Successful organisations need their members to choose appropriate, helpful, positive attitudes. This can be helped by creating a motivational environment and by encouraging such attitudes, but at the end of the day each of us has to choose for ourselves how we think about ourselves, our colleagues, our managers, our organisation, our customers, and the challenges that we face. Is the glass half full, or half empty?

Current Rating: ___/10

  1.     6. What Else?

Other factors which could affect future success include – (for example)

Yourself (Work Life Balance, health), how stress is managed, systems, cash flow management, energy, communication, accountability, recognition, personal development, managing market forces, rules & procedures, resistance to change, technology … and recent research by McKinsey shows that worldwide, companies with diverse Boards (eg with at least 3 women) have performed significantly better than average. Are you doing enough to encourage diverse thinking, opinions, experience and culture in the leadership of your company?

Todd Coaching